Frequently Asked Questions

- We are located in Al Quoz, walking distance from Alserkal Avenue and Picasso Gallery.

- Address: Warehouse B-23, Digg It Vintage & Thrift Store

- Find us on Google Maps only. (Note: We are not available on Apple Maps)

- Sunday to Thursday: 11 AM to 8 PM

- Friday & Saturday: 11 AM to 9 PM

Yes We deliver across the UAE and selected GCC countries.

📍 All orders are shipped from Dubai, UAE.

UAE Delivery

• Dubai, Sharjah & Ajman: AED 22 (flat rate)
  
• Abu Dhabi, Fujairah, Ras Al Khaimah & Umm Al Quwain: AED 25 (flat rate)
  
  ⏱ Delivery time: 1–3 business days
  

GCC Delivery (weight-based)

🇧🇭 Bahrain

• From AED 35 (0–1.5kg)
  
• Up to AED 55.30 (up to 3.5kg)
  

🇸🇦 Saudi Arabia

• From AED 25 (0–1kg)
  
• Up to AED 70 (up to 5kg)
  

🇰🇼 Kuwait

• From AED 42 (1–2kg)
  
• Up to AED 70 (up to 4–5kg)
  

🇴🇲 Oman

• From AED 27.50 (0–1kg)
  
• Up to AED 60 (up to 5kg)
  

📦 Exact shipping fees are calculated automatically at checkout based on weight and destination.

Important:

For deliveries outside the UAE, any customs duties or import taxes (if applicable) are the responsibility of the customer.


If your country isn’t listed, feel free to message us on Instagram or email us and we’ll do our best to arrange delivery for you

No refunds. Exchange is available only in-store for local orders.

If you’re unable to make it to the store, please contact us via Instagram or email, and we’ll do our best to assist you on a case-by-case basis.

- Al Quoz Store: Every week on Wednesday and Thursday.

- Online Store: Once a month.

Thrift items are second-hand and can be from any era, while vintage items are typically at least 20 years old and often have a unique, collectible value. Read more here.

Every item at Digg It goes through a strict multi-step quality control process before it ever reaches the racks. Each piece is carefully inspected for fabric integrity, stitching, structure, labels, and authenticity. Items are professionally cleaned and disinfected to high hygiene standards. We assess condition honestly, any natural vintage wear is either restored, clearly disclosed (please check item descriptions for more details in the product page), or removed from sale. Pieces that don't meet our standards simply don't make it to the floor. If we wouldn't wear it ourselves, it doesn't get sold.

Yes, we often have a selection of designer and high-end brands. Availability varies, so check back often.

Yes, we host various events and workshops throughout the year. Follow us on Instagram @digg.it for updates.